Swag.com is excited to announce the availability of super speed products. A curated selection of high-quality items that can be ready to ship with five business days. Due the fast turnaround these products have a few things that you should know before placing your Super Speed order:
We cannot accept ACH/Invoicing payments for these orders. They will need to paid upfront via credit card upon purchase.
The cut-off time for Super Speed orders is 2:00 pm (ET). Anything placed after this cutoff (Yes, event 2:01) will start the clock on the following day.
The 5-day turnaround time is Business Days. Weekends and holidays are not considered business days.
Each Super Speed item only allows one decoration method. If you are looking for a different method, you’ll still be able to order the same items with alternative decoration methods, but using our usually turnaround times.
You can see the list of currently available Super Speed products here. Note that super speed products will be designated with the yellow super speed rocket icon:
To get items done with Super Speed turnaround - we need your prompt attention. After the order is placed you must approve pantone colors and mock-ups within 24 hours. Any delay will push the shipping date back 1 business day for each 24 hours the approvals are open.
Customers will be allowed to request (1) mockup revision without jeopardizing their timeline. If they submit more than one revision request and/or take more than 24 hours for any mock-up approvals/revisions, their in-hand date will be pushed back 1 business day for every day we wait.
If you have any questions about super speed products or to get help placing any orders, please reach out in the support chat or email our team at customer@swag.com.